Kit Restocking

Kit Restocking at St John Regional Warehouses

This restock service is carried at:

  • Morningside
  • Toowoomba
  • Bundaberg
  • Rockhampton
  • Mackay
  • Townsville
  • Cairns

QR Officer should phone St John to make a convenient time to arrange visit and to deliver the kit(s) to the service and sales department for restocking.

Where possible this service will be carried out during the visit or within a maximum of 24 hours turnaround.

On-site Kit Restocking

This restock service is carried out on-site at QR locations/areas, eg:

  • Brisbane inner & Outer City(Fran 0472 659 727)
  • North Brisbane & Sunshine Coast (Ellie 0497 002 224)
  • Logan & Gold Coast (Joanne 0411 845 077)
  • West Brisbane & Darling Downs (Phillip 0457 061 774)
  • Bundaberg (Jacqui 0436 932 166)
  • Maryborough (Jacqui0436 932 166)
  • Gladstone ( 0400 769 118)
  • Emerald (0400 769 118)
  • Townsville (Anthony 0448 740 184)
  • Rockhampton ( 0400 769 118)
  • Mackay ( 0427 373 684)
  • Cairns (Sarah 0497 497 322)

This service is by pre-arranged appointment.  These services can also be arranged on regular intervals, for example, monthly or 3 monthly.

Call 1300 785 646 or email orders@stjohnqld.com.au to book.

Kit Servicing details

St John qualified Service and Sales Consultants carry out the following services –

  • A thorough clean inside and out and check to make sure the kit is in good order.
  • Ensure kit labeling is adequate.
  • Restock First Aid Items as per the QR recommendation or the Advisory Standard for First Aid 2001 ensuring any used, damaged and/or expired items are replaced. 
  • Leave a servicing card, and first aid box inventory card, highlighting the last and next due service dates.
  • Service and restock advice form listing items replaced in the kits to help identify what has been used from the kits.

Arranging kit restocking

QR officers are advised to quote supply agreement number CW2296816 when booking a restock service through St John. When submitting invoice, St John must attach copy of restock advice form. The following information must be provided on the St John restock advice form:

• QR Employee’s Printed Name and Signature
• QR Employee Service Number
• Applicable Supply Agreement Number (4600023149)
• Address of service delivery 
• Address for invoicing

Process flow

  1. QR identify need for service and initiates order by phoning or emailing St John
  2. Quote St John Supply Agreement Number (CW2296816)
  3. Procure Service e.g. QR On-Site Kit Restock Servicing or Kit Restocking at St John regional Warehouse
  4. Receive Invoice
  5. First Aid Procurement Officer Enter Release Order into system TE30 (Call Off)
  6. First Aid Procurement Officer Record Release Order Number and forward to Finance
  7. Accounts Payable enter Invoice